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Returns and Exchange Policy

We believe that you will be absolutely delighted with your purchase from Latham & Neve. If for any reason you are not completely satisfied you may return the goods unworn within 14 days and we will be happy to offer an exchange or a refund. To be eligible for a return the jewellery must be accompanied by a proof of purchase.

Extended Christmas Returns Policy

Orders placed between 18th November and 25th December inclusive may be returned/exchanged up to 21st January 2024.

If you'd like something in time for Christmas but you're worried about the delivery time give us a call or email us as we often have items in stock.

Please before returning an order and include your full contact details with the reason for return.

We recommend using Royal Mail Special Delivery to return your order.

For more comprehensive information on our Terms of Service please click here.